Cancellation policy

Order Cancellations & Changes

We begin preparing and packing orders promptly to ensure accuracy and freshness. Orders may be canceled or adjusted as long as they have not yet been processed for fulfillment. Once an order has been processed or shipped, it can no longer be canceled or changed.

If you need to make a change, please contact us as soon as possible at info@equipcoffe.com, and we’ll gladly help if the order is still eligible.

Subscriptions

When you purchase a subscription, you’ll receive repeat orders based on the frequency and duration you select at checkout.

Your payment details are stored securely, and you’ll be charged automatically for each scheduled order.

You may cancel, pause, or modify your subscription at any time. Each order confirmation email includes a link that allows you to manage your subscription directly, including updating order frequency, products, or payment information.

Please note: once a subscription order has been processed or shipped, it cannot be canceled or refunded. For more information, please review our Return & Refund Policy.